Privacy and Data Protection

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When you provide personal information to Abbey Supply Company it will be used solely for the purposes you requested.

We do not share personal information with third parties, unless its to provide you with specific - and requested - information. For instance, if you wish to locate a stockist of our products we may ask our wholesaler(s) to pass those details onto you.

Abbey Supply Company does not automatically capture or store personal data from visitors to this site, except to log the users IP address and session information. The latter includes the duration of a visit and the nature of the browser used. This information is used purely for administration purposes and in the compilation of statistics used by us to assess the use of our site.

This privacy policy does not cover the links within this site linking to other sites.

Use of Cookies on our site 

Cookies are a common internet technology that assign a unique identification to your computer and store the detail only on YOUR computer's hard drive via a facility in your Web browser.

Cookies are used on this site, but only to keep track of the information you have given us during your visits to the page. The cookie stored on your computer is simply a numeric identifier that we use to identify you as you move around the site and to retrieve information you have previously sent to our server. 

Opting Out

Our site provides users with the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor.

This site gives users the following options to discontinue receiving future communications.

You can email 

You can send mail to the following postal address:
Abbey Supply Company Ltd
7 Ventura Place
Upton Industrial Estate
Poole BH16 5SW
UK

You can call the following telephone number: +44 (0)1202 623258

Environmental Policy Statement

Abbey Supply Company Ltd is fully committed to minimising the environmental impact of its business operations, products and services.

Our commitment is to:
Comply fully with all relevant legislation, regulation, and codes of practice.
Continuously improve our environmental performance and integrate best environmental practice.
Identify and manage environmental risks.
Involve employees, customers, suppliers and subcontractors in the implementation of our Environmental Policy.
Minimise waste and increase recycling.

To fulfil our commitment we will:
Use director oversight to review environmental policies and performance.
Communicate our Environmental Policy to staff, customers and suppliers.
Provide training and encouragement to staff and subcontractors to meet our objectives.
Set key objectives to measure and record our environmental performance.

Dated: 20.10.2009

Privacy Notice

Version 2 – (May 15th 2018 – Abbey Supply Company Ltd)

Abbey Supply Company Ltd collects data from visitors throughout the website experience. This is largely to provide interactive functionality that would otherwise be impossible without collecting the minimum amount of data. Some data is also used to analyse your experience anonymously to improve the website experience.

Abbey Supply Company Ltd respects your privacy so we will not sell your data to third parties, allow any access to the data that isn’t necessary to honour any other contracts we have in place or store excessive amounts of data we no longer need.

Abbey Supply Company Ltd will comply with the General Data Protection Regulation (GDPR) (EU May 25^th 2018).

Definitions

Data Subject – any living person.

Third Party – another company who Abbey Supply Company Ltd works with to provide services to the Data Subject.

Personally Identifiable Information – data belonging to the Data Subject that can be used to uniquely identify them.

Data Controller – any organisation that stores Personally Identifiable Information, E.g. Abbey Supply.

Data Processor – any organisation that works on (processes) Personally Identifiable Information.

How we obtain your data

Abbey Supply collects data from the Data Subject during the usage of this website. Some of that data may be Personally Identifiable Information. This may be entered into web forms or provided to the website by the browser (such as IP address).

Abbey Supply may also obtain Personally Identifiable Information about the Data Subject from a Third Party as part of a contract to work with that data.

How we use your data

Abbey Supply Company Ltd primarily uses data from the Data Subject either to serve a contract Abbey Supply Company Ltd may also collect additional data to satisfy other legal requirements, such as is required for e-commerce.

Third Parties which have access to the data collected

Abbey Supply Company Ltd works with several Third Parties to provide the service the Data Subject receives.

In all cases there is either an explicit contract in place between Abbey Supply Company Ltd and the Third Party, Terms and Conditions or another legally binding relationship.

The data will likely be shared with:

Sage (Accounts) – accounting tool used for tracking and invoicing customers.

Infusionsoft – Customer Data Storage System

Alphabet Inc (Google) – a suite of Google Tools is used by Abbey Supply Company Ltd

Intergage Ltd – website host/provider.

The data is also rarely shared with the following:

Mobile phones – our staff may enter your contact number into their phones for the purpose of a meeting and will then erase the number after the meeting.

Marketing

Abbey Supply Company Ltd does not share your data with any Third Parties for marketing purposes unless the Data Subject has explicitly opted in.

Third Party Cookies

Abbey Supply Company Ltd can largely operate without the use of third party cookies. However, in many cases third party cookies improve the website experience.

Abbey Supply Company Ltd has explicitly opted in to social cookies.

Abbey Supply Company Ltd will not include any tracking systems unless the Data Subject has explicitly opted in to tracking cookies.

Abbey Supply Company Ltd will allow Google Analytics to operate on this website in order to provide necessary anonymous analytical data. This may result in a small amount of Personally Identifiable Information being collected but this is only used as statistics and not for identification purposes.

Data Security and Storage

Abbey Supply Company Ltd will store data for only as long as necessary to fulfil the purpose for which it was obtained. Some data may be held for longer if it is either held on other systems that have not been updated, in backup data that has not expired or because of another lawful basis.

Abbey Supply Company Ltd takes security seriously and makes use of technology where feasible to secure data and protect against breaches.

Personal data protection principles

We adhere to the principles relating to processing of Personal Data set out in the GDPR (as follows) which require Personal Data to be:

(a)          processed lawfully, fairly and in a transparent manner (Lawfulness, Fairness and Transparency)

(b)          collected only for specified, explicit and legitimate purposes (Purpose Limitation)

(c)           adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed (Data Minimisation)

(d)          accurate and where necessary kept up to date (Accuracy)

(e)          not kept in a form which permits identification of Data Subjects for longer than is necessary for the purposes for which the data is processed (Storage Limitation)

(f)           processed in a manner that ensures its security using appropriate technical and organisational measures to protect against unauthorised or unlawful processing and against accidental loss, destruction or damage (Security, Integrity and Confidentiality)

(g)          not transferred to another country without appropriate safeguards being in place (Transfer Limitation)

(h)          made available to Data Subjects and Data Subjects allowed to exercise certain rights in relation to their Personal Data (Data Subject's Rights and Requests).

Data Subject's rights and requests

Data Subjects have rights when it comes to how Abbey Supply Company Ltd handles their Personal Data. These include rights to:

1. withdraw consent to processing at any time
2. receive certain information about the Data Controller's Processing activities
3. request access to their personal data that we hold
4. prevent our use of their personal data for direct marketing purposes
5. ask us to erase personal data if it is no longer necessary in relation to the purposes for which it was collected or processed or to rectify inaccurate data or to complete incomplete data
6. restrict processing in specific circumstances
7. challenge processing which has been justified on the basis of our legitimate interests or in the public interest
8. object to decisions based solely on automated processing, including profiling (ADM)
9. prevent processing that is likely to cause damage or distress to the Data Subject or anyone else
10. be notified of a personal data breach which is likely to result in high risk to their rights and freedoms
11. make a complaint to the supervisory authority
12. receive or ask for their personal data to be transferred to a third party in a structured, commonly used and machine-readable format.

Updates to our Privacy Notice

This Privacy Notice will be reviewed regularly and this page will be updated with changes.

Contacting the Data Protection Officer (DPO)

If you have any concerns about how Personally Identifiable Information is used by Abbey Supply Company Ltd please contact the Data Protection Officer:

Contact Details (address / email / telephone) of the DPO.

Mrs Susan Turner

01202 623258

Abbey Supply Co. Ltd
7 Ventura Place
Upton Industrial Estate
Poole
Dorset
Bh16 5SW
UK

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